About payment

payment method
Credit card payment Bank transfer (prepayment)
cash on delivery
Amazon Pay

credit card payment

If you pay with one of the above credit cards, you can rest assured that your credit card number will be sent to the card company without going through the store you ordered from. Please check the closing date and payment date of each credit card company for the withdrawal date.

Bank transfer (prepayment)
After ordering, please make a bank transfer within 14 days from a convenient financial institution to the following account. The product will be shipped after confirmation of payment.
* If the transfer cannot be confirmed after 14 days, it will be automatically canceled.

Mitsubishi UFJ Bank Shibuya branch ordinary account account number 1367033
Account name Stylish H&A Co., Ltd.

Cash on Delivery <br>Please pay the price to the delivery person when the product is delivered. In the case of cash on delivery, the slip will be the receipt as it is. Please enter the desired address in the name field.

Shop PAY
You can pay using the card information registered in your Shop PAY account.
Already registered account
Enter the email address you entered when you registered your account → You will receive a personal authentication code on your mobile phone, so please enter it.
Those who have not registered an account
Enter your e-mail address and mobile number when you first register your account → A personal authentication code will be sent to your mobile phone, so please enter it. (When entering your mobile phone number, please enter your mobile phone number after the international phone number "+81".)
→Please enter your name, address and credit card information.
*Depending on the usage status of the registered credit card, it may not be available.

Google PAY
You can pay using the card information registered in your Google account.

Precautions when using Google PAY * A pre-registered Google account is required.
*You cannot use this service if your credit card information is not registered in your Google account.
*Depending on the usage status of the registered credit card, it may not be available.

Apple PAY
You can pay with the card information registered in the app that can be used on your iPhone or Apple Watch.

Precautions when using Apple PAY *This is a payment service that can only be used with Apple devices and apps.

Amazon Pay
You can pay using the card information registered in your Amazon account.
Those who have already registered as a member
Click "Pay with Amazon Account" from the cart, and click "Confirm Order" after logging in.
Those who have not registered as a member
If you click "Pay with Amazon account" from the cart and click "Confirm order" in the order procedure, you can place an order without registering as a member.
*Please also check "If you use without registering as a member".
* If you check "I agree to the membership agreement and register the orderer information as a member", you can also register as a member at the same time.
*Member registration points will be granted after the order is confirmed, so they can be used from the next time onwards.
* If you would like to use member registration points or receive shopping points, please log in after registering as a member and place an order.

Precautions when using Amazon Pay * A pre-registered Amazon account is required.
*You cannot use it if your credit card information is not registered in your Amazon account.
*Depending on the usage status of the registered credit card, it may not be available.
* Amazon points will not be awarded.

About fees
When paying by cash on delivery
COD amount Service fee (including tax)
A flat rate of 265 yen (including tax) *You will be charged for each delivery.
*Fare, bank transfer fee, revenue stamp fee, etc. are not included in the service fee.
When paying by bank transfer
The customer is responsible for the fees of the financial institution involved in the transfer.

About delivery and shipping

delivery method
Japan Post Sagawa Express Yamato Transport

postage
Nationwide flat rate: 500 yen

[Discount benefits for large purchases]
If you purchase 3,980 yen or more per delivery address, the shipping fee will be 0 yen.
[Regarding products not eligible for large purchase discount benefits]
Items shipped from amazon.co.jp are not eligible. note that.
[Treatment when buying in bulk]
If you order multiple products with different shipping charges per shipping address, the shipping cost will be the shipping fee for one item in the above price list. If you are ordering a product with separate shipping costs and a product with shipping costs at the same time, please also refer to the handling of products with shipping costs below.
[Handling of products including shipping]
If you place an order for a product that includes shipping and a product that does not include shipping for one delivery address at the same time, the shipping fee will be calculated based on the above price list and the handling of bulk purchases.
If there are items with individual shipping charges set on the product page, the shipping charges will be calculated based on the above price list and the handling of bulk purchases + individual shipping charges x number of items.
[Consumption tax for shipping]
This price includes consumption tax.
[Handling other remote islands]
There is no additional shipping charge for remote islands and some areas.

About delivery time [Product delivery time]
If the payment method is cash on delivery or credit card
Items ordered by 14:00 on weekdays (12:00 on weekends and holidays) will be shipped on the same day after confirming the order. Products ordered after 14:00 on weekdays (12:00 on weekends and holidays) will be shipped the next business day.
If the payment method is bank transfer (prepayment)
After confirming payment, we will ship the item. If payment can be confirmed by 14:00 on weekdays, we will ship the same day.
*Orders received after 14:00 on weekdays will be shipped the next business day.
[Estimated product delivery]
Please refer to the following for the estimated delivery date after the product is shipped.
If you place an order by 14:00 on weekdays (12:00 on weekends and holidays), it will be delivered the next day to the following A areas.

Estimated delivery days
A.The next day
B. Two days later
C.3 days or more

A.The next day	Miyagi, Yamagata, Fukushima, Ibaraki, Tochigi, Gunma, Saitama Chiba, Kanagawa, Tokyo, Yamanashi, Niigata, Nagano Toyama, Ishikawa, Fukui, Shizuoka, Aichi, Mie, Gifu Osaka, Kyoto, Shiga, Nara, Wakayama, Hyogo Okayama, Hiroshima, Yamaguchi, Tottori, Shimane Kagawa, Tokushima, Ehime, Kochi, Fukuoka, Saga, Miyazaki, Kumamoto, Oita
B. Two days later	Hokkaido, Aomori, Akita, Iwate, Nagasaki
C.3 days or more	Okinawa/Kagoshima

*Excluding some areas such as remote islands and mountainous areas.

[Delivery date designation]
Please specify within 4 days from the order date. *You can specify up to 14 days ahead. If you would like to specify a date more than 14 days ahead, please contact us in advance.
[Delivery time designation]
You can choose from the following time slots. Please specify from the cart screen.
morning
12:00 to 14:00
From around 14:00 to around 16:00
From around 16:00 to around 18:00
From around 18:00 to around 20:00
From around 19:00 to around 21:00
Around 20:00-21:00

*In the unlikely event that the product you ordered is out of stock, we will contact you by email and then cancel the order and deliver only the product that is in stock.

About changing the delivery address after placing an order

About changing the delivery address after placing the order <br>The product will be delivered to the delivery address specified when the order was placed.
From the viewpoint of crime prevention, we cannot accept requests for forwarding to delivery companies, so
If you wish to change the delivery address, please contact the STYLE Decor by BOTANY & WATERCOLORS customer support group in advance.

TEL: 0120-987-917
Email: contact@styledecor-botanywatercolors.jp

If delivery is not possible due to long-term absence, etc.

If you cannot receive the product due to long-term absence or refusal to receive it
If the receipt is delayed due to the customer's long absence, receipt refusal, etc.,
The storage period at the delivery company will be 7 days after arrival at the delivery shop regardless of the reason.
If the item is returned to our store after 7 days have passed, we will not be able to redeliver it.
Since the shipping fee is charged when the shipment is completed,
Please note that after confirmation, we will bill you again for the handling fee that we bear.
Customers using credit card payment
We will change the billed amount to 500 yen for shipping.
*We will bill your credit card.
Customers who use cash on delivery or deferred payment
We ask the customer to transfer 500 yen.
*The transfer fee will be borne by the customer.
Customers using other payment methods
We will transfer the amount after deducting the shipping fee of 500 yen to the customer's designated account.
*The transfer fee will be borne by the customer.

If delivery is not possible due to unknown address

If you cannot receive the product due to an unknown address
If the customer's address is unknown and the item cannot be picked up, it will not be stored by the courier and will be returned to the store. In that case, we cannot redeliver.
Please note that the shipping fee will be charged when the shipment is completed, so after confirmation, we will charge the handling fee again.

Customers using credit card payment
We will change the billed amount to 500 yen for shipping.
*We will bill your credit card.

Customers using cash on delivery
We ask the customer to transfer 500 yen.
*The transfer fee will be borne by the customer.

Customers using other payment methods
We will transfer the amount after deducting the shipping fee of 500 yen to the customer's designated account.
*The transfer fee will be borne by the customer.

About returns and exchanges

Acceptability of returns
We cannot accept returns unless the product is defective.

Defective product return deadline and shipping fee <br>If the product is defective, damaged due to an accident during delivery, or if you receive a product different from your order, please contact us within 10 days after the product arrives. After contacting us, please send it back to us by cash on delivery.
After confirming the contents, we will exchange it for a non-defective product, or if we cannot exchange it, we will refund the price of the product.
We do not accept cancellations by the customer after the product has been shipped.
If the product is damaged during shipping, or if the product is incorrect, please contact us in advance at the contact information below and send it back.
Timing of Refund <br>After the returned product arrives at our company, we will make a direct transfer to the bank account specified by the customer within 3 business days.
Return contact 〒 675-1202 846-8 Nomura, Yawata-cho, Kakogawa- shi , Hyogo , inside the TIES warehouse
STYLE Decor by BOTANY & WATERCOLORS Customer Support Group
Phone: 0120-987-917
For email inquiries, please use the inquiry form .

Issuance of receipt

You can issue a receipt from the shipping completion email that you receive after purchasing the product.
Please follow the steps below to issue a receipt at your convenience.
*Receipts cannot be issued if you select "cash on delivery". Please ask the shipping company that you paid for at the time of delivery.

issue a receipt
1. Please access the URL for issuing the receipt, which is included in the body of the shipping completion email.
2. When you access the page, you will be redirected to the receipt issuing page.
3. Check the contents and click "Issue".
4. A PDF file with the contents of the receipt will be downloaded, so please print it out and use it.

[Regarding the number of times the receipt is issued and the deadline]
Receipt will be issued only once. Please double check before issuing that there are no errors in the address and the proviso.
In addition, the receipt will be issued for one year (365 days) from the shipment of the product. Please note.

[If the address or proviso is issued by mistake]
Once issued, it cannot be modified. If it is issued by mistake, please contact us with your order number and the name of the customer who placed the order.

[Notes on phone numbers]
If the international phone number "+81" is entered as the contact phone number at the time of ordering, the receipt may not be downloaded properly. If you would like a receipt, please do not enter the international phone number "+81" when placing your order.

Precautions regarding products

About the fabric pattern
Due to the characteristics of the product, there may be slight individual differences such as the appearance of the pattern depending on the position of the fabric, and the finish may differ from the image. Please understand in advance and enjoy each expression.

About fabric color
Images of fabrics and products are posted in colors that are as close to the product as possible. Even with the same color name, the brightness and vividness of the color will differ depending on the fabric and product, so please check the color in the enlarged fabric image of the product image when purchasing.
*There may be differences in color depending on your monitor settings, PC model, indoor environment, etc.

About size
All product sizes are measured by laying flat. Depending on the product, an error of +-0.5 cm to 1 cm may occur.

About product specifications
The product may differ from the photo or the specification may be changed to an equivalent product. Please note. Also, please understand when matching fabric products are sold out.

About free gift wrapping

・If you would like wrapping, please proceed to the order procedure and write "Wrapping request" in the remarks column.
・One order will be wrapped per order. You cannot request wrapping in multiple pieces.
・Wrapping may not be possible if the wrapping bag cannot be packed in a large size.
・In the case of gift wrapping for multiple products, the products will be combined into one gift wrapping for each delivery destination.
・Specifications and size of gift wrapping cannot be selected.
・Colors may vary depending on your monitor.
・We do not accept gift wrapping for events such as Christmas.
・We do not accept the same delivery of wrapping materials.

About overseas sales

Shipping address
United States China

Shipping method
Your order will be shipped from Japan to your destination by EMS. Ships within 1-5 business days after payment is received, excluding weekends and Japanese holidays. Holiday seasons may take 3-7 business days to ship.

transportation cost
Shipping costs are not included in the product price. Depending on the value, the shipping cost including the international sales charge will be displayed in the shopping cart.

• 1.Shipping costs, including international sales fees, will be calculated according to the total weight of your order at checkout.
• 2. You will receive a confirmation email with your order details.
• 3. There is also a tracking service after the package has been shipped.

tariff
For more information on your country's customs and excise policies, please contact your local customs office.